Functional Areas for Student Complaints

Contact Information
Matthew Waller
Chief of Staff, Student Affairs

Per Academic Affairs Policy 4.05-5, Procedures for Written Student Complaints, the Division of Student Affairs oversees the University’s official web-based system available at to collect, disseminate, address, and report on written student complaints. 

University functional areas denoted in the web-based system include (as of 11/2021):

Academic Advising
Academic Enhancement
Admissions – Graduate
Admissions – Undergraduate
Air Force ROTC
Augusta/UGA Medical Partnership
Bulldog Bucks / One-Stop Shop
Bursar and Treasury Services / Student Accounts
Career Center
Center for Teaching and Learning
College of Agricultural and Environmental Sciences
College of Education
College of Engineering
College of Environment and Design
College of Family and Consumer Sciences
College of Pharmacy
College of Public Health
College of Veterinary Medicine
Dean of Students Office
Development – Student Affairs
Dining Services
Disability Resource Center
EITS / Technology
Engagement, Leadership, and Service
Extended Campuses (Buckhead)
Extended Campuses (Griffin)
Extended Campuses (Gwinnett)
Extended Campuses (Tifton)
Facilities Management
Financial Aid
Franklin College of Arts and Sciences
Golf Course
Graduate School
Grady College
Greek Life
Health Center
Honors Program
Human Resources
Institute of Higher Education
International Student Life
LGBT Resource Center / Pride Center
Multicultural Services and Programs
Odum School of Ecology
Online Learning
Recreational Sports/Ramsey Center
School of Law
School of Public and International Affairs
School of Social Work
Student Care and Outreach
Student Conduct
Student Transitions
Student Veterans Resource Center
Tate Student Center
Terry College of Business
Transportation and Parking Services
University Testing Services
Vending & Solicitation
Vice President for Student Affairs Office
Warnell School of Forestry and Natural Resources