OneCard FAQs

July 12, 2017

Why was the OneCard Oversight Committee created?

The University of Georgia relies on the UGA ID card for identity verification for a variety of services. Recent technology advances and the ever-increasing need for information and data security are causing the underlying technology for these cards (e.g. prox, magnetic stripe, or magstripe) to become obsolete and difficult, if not impossible, to support into the foreseeable future.

Considering the number of campus services that currently rely on UGA ID card technologies and the need for the University to position itself to respond to the shift in technology, the University initially formed a task force charged with providing a holistic review and developing a OneCard strategy and vision. VP Chester, VP Nesbit and VP Wilson will act as executive sponsors for this project and have thus charged the OneCard Oversight Committee to create and implement a phased master plan for the transition, which is expected to include:

1.       identification of new technology standards to be implemented; 

2.       a complete transition timeline that includes key milestones and dates that other technologies will no longer be supported; 

3.       in-depth estimates of current and future operational costs as well as the transition costs; 

4.       ID card usage policies as well as associated policies that clarify departmental and unit responsibilities; and 

5.       a plan for reviewing card technology on an ongoing, periodic basis. 

Given the wide impact this technological transition will have on multiple units across campus, the OneCard Oversight Committee has developed several sub-committees to advise on the Committee on anlaysis, budget, and implementation plans that work best for the campus community. 


Why does this matter to me?

Every employee and student at the University has a UGA ID card, using the card for at least one purpose, usually several (building/event access, access to various campus services, confirm identification). From the university departmental perspective, many units utilize the UGA ID Card to grant access to services and buildings. Thus, this change in technology will impact everyone at UGA.

Click here to view the attached document that provides an example of existing uses of the UGA ID Card.

Incoming students will receive cards with the new technology as early as Fall 2018.  Eventually employees will need new cards, as well. At this time, it is yet to be determined whether UGA will centrally pay for the employee replacement cards or if that will be an expense paid by the employing unit.

When will this impact me?

The University has not yet determined the timing and phasing of the actual implementation of the new technology. At this point, UGA envisions a phased approach with student card conversion as new freshman classes arrive on campus, beginning with the Fall 2018 freshman class and continuing for four to five years until all students on campus have cards that are equipped with the new technologies. Departments on campus will follow the phased implementation suggested by the Committee and approved by UGA administration. 

How can I prepare for and/or assist with this transition?

In the short term, your input will be critical to the accuracy of the Committee's work and the success of the resulting phased implementation plan. In your management and leadership team meetings with your department, please add an agenda item to discuss the ways in which your departments utilize the UGA ID card. In the weeks and months to come, the OneCard Oversight Committee will be reaching out to campus with additional communications and a campus survey to ensure the Committee has all of the information related to campus stakeholders. When those surveys come out, please respond fully, considering all the uses you and your departments have for the UGA ID card. 

What happens over the next five years?

Once the best solution for phased implementation is agreed upon by UGA administration, the implementation plan will be shared with the campus community. In the meantime, it is important to alert the campus community regarding this upcoming shift in technology. The new ID card technology is expected to be chosen by year end. Please keep in mind the opportunity to align upcoming departmental equipment and hardware purchases/upgrades with the new ID card technology and the phased approach that will be used for its implementation. 

How will this work when some students will have cards with the new technology and some will not?

The OneCard Oversight Committee recognizes there will be a need to support existing technologies which enable access to University buildings and services. The cards utilizing the new technology come equipped with the ability to utilize multiple types of technology including the current magnetic stripe technology. In accordance with the phased implementation plan, we will still utilize this older technology until all of the students have the new technology cards, but will focus on piloting the use of the new technologies during the transition where feasible. For example, if the faculty and staff in a building all acquire new identification cards, then the building might begin using one of the new technology options for access, but the students working in that building may still use the magnetic stripe on their new card to check out a book at the library.


What if we are considering installing new card readers on our building/office this year?

If this is the year you are scheduled to upgrade and/or install new card readers, you may want to discuss this plan with your management team to avoid a large investment in a type of technology that potentially could be obsolete once the transition to the new ID card technology is complete. If you would like to contact the OneCard Oversight Committee to discuss your unit’s particular circumstances, please email the Committee at


How can I contact the OneCard Oversight Committee?

Throughout this transition, the OneCard Oversight Committee desires to remain available and transparent, so please feel free to share your questions or suggestions with the Committee at