As part of efforts to enhance the quality of supervision throughout the Division, all supervisors are required to have at least 4 meetings throughout the calendar year with each of their direct reports. The four meetings include:

  1. Goal setting and Expectations
  2. Annual Performance Review
  3. Review and Check-in (2 times per year)

Student Affairs is referencing this list of courses available on Linked-in Learning (formerly as an additional resource supervisors may use, as desired, to prepare for these three main types of required meetings. This list also includes courses on a variety of topics supervisors may find helpful. Please note that these are only intended as resources and every supervisor should have a discussion with their own supervisor before implementing any new major initiative in their department.

Performance Management: Setting Goals and Managing Performance
20 min.

Set your employees up for success.This course provides an overview of the goal setting process to translate hard work into productivity.The course is designed to help supervisors understand how to: craft appropriate goals for employees, support their employees, gather relevant performance data and ensure accountability. 

Improving Employee Performance
1 hour 4 min.

Explore strategies for creating a culture that encourages high performance as well as best practices for improving employee performance in the modern workplace.  This course covers techniques for setting clear expectations, delegating tasks and managing remote workers.  The course also discusses how to get to the root of poor employee performance and coach both high-performing and low-performing employees.

Start with Why: How Great Leaders Inspire Everyone to Take Action
14 min.

This course is a summary of a book.  The book’s key insight is that businesses, individuals, and movements of all kinds should always start with “why”, their reason for doing something. This why should be the basis for every decision its leaders make and every message they transmit. By doing so they will attract loyal supporters and garner long-term success.

Delegating Tasks
35 min.

Learn how to delegate work effectively.This course helps supervisors understand the importance of delegation and helps supervisors determine tasks which should and should not be delegated.To scale your career, you have to learn to scale what you can accomplish and that can only be done by enlisting other people to help. It advises supervisors have to identify exactly which tasks you can outsource, break them down into meticulously detailed steps, find someone to hand them off to and train them up.

Performance Review Foundations
2 hours 20 min.

Learn how to gather performance feedback, write reviews, and deliver them effectively, while making performance review conversations part of your management year-round.This course covers a lot of ground! It starts by putting things in perspective and discussing the big picture, including the overall performance cycle and competency models.Next, it covers goal-setting, several vital aspects of data collection, writing employee reviews, and how to effectively conduct evaluation meetings. 

Performance Management: Conducting Performance Reviews
29 min.

Learn how to prepare for and conduct fair, productive performance reviews.  This course emphasizes the impact that a performance evaluation (a formal, permanent document) will have on an employee’s future.  This course discusses essential steps that will help you write and share a review effectively and provides tips for making reviews more useful and less stressful for both you and your employees.

Delivering Employee Feedback
28 min.

This course explores what drives the need for feedback, the characteristics of great feedback, and how to deliver feedback effectively.  At the conclusion of the course, you’ll be more confident delivering needed information to whoever needs it, whenever they need it.

Having Difficult Conversations
1 hour 7 min.

This course recognizes conflict is inevitable in all parts of our lives and points out managers must address performance issues and colleagues with competing priorities must figure out a way to work together.  As a result, difficult conversations are necessary.  This course explains how to have these difficult conversations, build your communication skills, and improve your relationships, team work and business performance.

Coaching and Developing Employees
55 min.

Understand how to establish a coaching relationship with your employees.  This course discusses how open-ended questions, listening, challenging for growth and accountability can increase your employees’ autonomy and problem-solving capacities.  The course includes assessments, exercises and tolls to help your team capture goals, map a career trajectory and accelerate growth, along with sample coaching conversations help you see these tips in practice and understand their potential impact on your people, productivity and results.

Coaching Employees Through Difficult Situations
48 min.

This course helps new and experienced managers address some of the most frequent coaching challenges. Using scenarios, the course demonstrates how to motivate employees who have been demoted or promoted, as well as how to effectively coach employees who have big egos or simply don’t want to be coached. 

Coaching for Results
1 hour

Learn three basic types of coaching – coaching to improve performance, develop careers, and encourage high performers – and apply different techniques to get results.  It discusses some common “coaching traps” and encourages supervisors to develop a coaching habit.

Coaching Skills for Leaders and Managers
35 min.

This course shares the differences between managing, training, and coaching, and provides managers with coaching models and skills to support the growth of their employees. The course presents the business case for coaching, explores common coaching challengers and explains how to provide feedback and set goals.

Motivating and Engaging Employees
47 min.

This course emphasizes that employee engagement begins and ends with the leader – their leadership style directly impacts engagement in the organization.  This course helps explain what employees need in order to do their best work and how to provide employees with purpose, meaning and control.  The course busts common myths about employee motivations and shares practical ways to increase engagement – including low-cost solutions to show employees they are valued and relationship-building strategies that will lead to lifelong connections with the members of your team.

Giving and Receiving Feedback
49 min.

Giving and receiving feedback is a skill that’s relevant to every member of an organization – this course shows how to give effective feedback, ask for feedback, and use the responses you receive as a tool to improve personal performance. These tips encourage a cycle of continuous development and a growth mindset that can help propel your career and relationships forward.

Building Resilience
35 min.

This course explains how to bounce back from difficult situations by building your “resiliency threshold.”  It outlines five training techniques to prepare for difficult situations, and five strategies for reflecting on them afterward.

New Manager Foundations
1 hour

This course provides practical advice to help establish your identity as a leader, connect with your team and become a successful first-time manager.  It also details how to manage change, discusses the importance of diversity and inclusion, and explores how to build resilience through stress management.

Transitioning from Manager to Leader
1 hour

The course beings with guidance on personal growth, including practicing self-awareness and emotional intelligence, developing an executive presence and becoming a thought leader.  It also discusses how to see the big picture and enhance your decision-making skills.  It also covers how to develop a well-functioning team: attract top talent, inspire your team with broad-based support and explore tactics for creating rapport and building meaningful relationships.

Leadership: Practical Skills
2 hours 40 min

Discover the basic skills leaders and managers of all levels need to lead their teams to success.  This course explores the qualities of a great leader, theories of motivation, leadership styles and core proficiencies like connecting with your team and effectively delegating work.

Facilitation Skills for Managers and Leaders
44 min.

Find out how facilitation skills can help you create high-performing, autonomous teams.  It outlines how to develop the core skills of a facilitative leader, such as developing your emotional intelligence, active listening, asking powerful questions, engaging productive conflict, and being flexible in your own thinking as to make room for your team’s input.

Motivating and Engaging Employees
47 min.

This course emphasizes that employee engagement begins and ends with the leader – their leadership style directly impacts engagement in the organization.  This course helps explain what employees need in order to do their best work and how to provide employees with purpose, meaning and control.  The course busts common myths about employee motivations and shares practical ways to increase engagement – including low-cost solutions to show employees they are valued and relationship-building strategies that will lead to lifelong connections with the members of your team.

Practicing Fairness as a Manager 
45 min.

Learn the importance of practicing fairness as a manager.  This course outlines the four types of fairness: distributive, procedural, informational and interactional.  It also provides techniques that managers can use to make fair decisions and overcome challenges from employees.

Navigating Awkward Situations at Work
35 min.

This course is designed to help you navigate a variety of awkward situations.  It includes scenarios of common situations and demonstrates how to handle them with grace and authenticity.

Decision-Making Strategies 
48 min.

Learn how to make better business decisions faster, incur less risk and gain support for your decisions.  This course outlines four styles of decision making – autocratic, participatory, democratic, and consensual – and reveals which styles are best suited for specific situations.  It also covers the four types of ambiguity you’ll face so that you can recognize what you don’t know in order to reduce risk and plan for contingencies.

Multipliers: How the Best Leaders Make Everyone Smarter
24 min.

This is a summary of a book, which examines the qualities and behaviors that distinguish good leaders (which the book classifies as “Multipliers”) from bad ones (known as “Diminishers”).  The summary proves a series of concise clips that lay out the positive skills that leaders should aim to develop, as well as the behaviors that can hinder their team’s growth.

Management: Top Tips
2 hours 5 min.

This course provides quick tips (in the form of 2 minute videos) on the most essential skills for managers, covering everything from assertiveness and time management to sales and presentation skills.  You can pick and choose which topics most pertain to you and your job responsibilities.

Developing Managers in Organizations
59 min.

In this course, learn how to develop exceptional managers who can lead with confidence.  The course outlines the qualities possessed by great managers, and explains how to go about using internal and external resources to help managers acquire the skills needed to inspire and retain talent.

Developing a Mentoring Program 
1 hour 5 min.

This course outlines five critical elements of a formal mentoring program, and explains how to establish a program in your organization.

Being a Good Mentor 
1 hour

Becoming a mentor gives you a way to share your wisdom and knowledge in a mutually beneficial relationship.  Learn the benefits of being a mentor and how to be successful in this relationship.  The course explains how to get to know your mentee, shares the dos and don’ts for appropriate self-disclosure, and helps you develop a structure and agenda for each mentoring meeting.

Being a Good Mentee
55 min.

Connecting with a network of mentors is critical to your career development.  This course provides tips for finding mentors, being a good mentee, and developing a successful mentoring relationship.

Organization Communication
1 hour 20 min.

Learn the dynamics of successful organizational communication, so that you can communicate and lead more effectively.  This course helps you evaluate your organization’s communication strategy, focusing on seven key questions to ask yourself before every major project and change initiative.

Developing Resourcefulness
18 min.

Learn how to assess and develop the skill of resourcefulness: being able to do more with less.

Developing Political Savvy
14 min.

This course shares tip for developing and utilizing political savvy to get more done at work.  What defines “success” in your workplace? Once you understand the social landscape and how political capital works, then you can learn how to audit your own situation and make an action plan to improve your political savvy.

Influencing Others
1 hour 21 min.

This course explains how to influence others when you’re at the “pivot point of influence,” by applying 18 scientifically confirmed methods.

Management Tips Weekly
7 hours 50 min.

This course provided two new management tips (each 2-4 min in length) every week and learn to improve communication, increase motivation, deal with conflict and build better relationships.Much like “Management: Top Tips” above, you can pick and choose amongst the tips to find the ones most applicable to your needs.

Time Management Tips
7 hours 51 min.

This course provided weekly tips (each 3-4 mins in length) on a wide variety of topics, designed to help people better manage their time and ultimately become more productive.  Take this course to learn tips ranging from managing emails and calendars to setting priorities, collaborating with coworkers, reducing interruptions and crafting a “productivity mindset.”

Inclusive Leadership
1 hour

Learn how to create and lead an organization that leverages the diverse talents of all contributors.  This course talks about the benefits of inclusive leadership and then outlines a best practice framework for developing inclusive leaders in an organization and shares tips for avoiding common leadership pitfalls.

Leading Inclusive Teams
1 hour

Create a shared understanding of why inclusion is critical for your team.  Learn how to adopt a more inclusive and open communication style and revamp your leadership practices.  This course instructs how to give everyone a change to participate in these efforts, and create an environment that makes everyone feel comfortable bringing their true self to the office – without ever felling like an outsider.

Managing a Diverse Team
1 hour 21 min.

This course is led by a leadership coach to equip you with knowledge and impactful strategies that can help you successfully manage, counsel and lead a diverse team.First prepare yourself to lead by identifying cornerstones of diversity and reviewing diversity and inclusion terminology.Then the course shares strategies for observing and coaching your team to cultivate behaviors that build trust and strengthen relationships.

Managing a Multigenerational Workforce 
56 min.

Learn how to lead a team comprised of four or five generations: traditionalists, baby boomers, Gen Xers, millennials and Gen Zers.  The course explains differences in the culture in which each generation was raised and what you can do when managing an employee young enough to be your child and old enough to be your parent.

Managing Multiple Generations 
50 min.

Discover how to successfully manage multiple generations in the workplace.Learn about each generation present in today’s workforce, from Baby Boomers to Millennials, and figure out what each group wants and needs, and how they like to be managed, developed and promoted.

Managing Someone Older Than You
38 min.

Learn how to manage older workers.  Find out how to build more effective communication and collaboration with older workers and create a harmonious and efficient multigenerational team.  He also explains how to overcome age bias (both towards and from older workers) and motivate older workers to be their best, sharing the wisdom of their years of experience can provide to enrich your team.

Managing Meetings
1 hour 40 min.

Discover how to organize and run effective meetings, in person and virtually.  He also discusses how to handle common meeting problems, such as dealing with latecomers and managing conflicts and helps you create ground rules to prevent problems from occurring.  Plus, learn how to add value as an attendee.

Creating a Meeting Agenda 
36 min.

Learn how to create an effective meeting agenda and keep meetings on track.  He also explains when to send the agenda, who to send it to, and what factors should be considered in any worthwhile agenda.

Common Meeting Problems
54 min.

Learn how to resolve the top ten meeting problems, which include meetings that aren’t necessary, noises and other distractions that throw meetings off track, late attendees, disruptive behavior, lack of focus, meetings that always run too long, lack of progress and lack of participation.

Leading Productive Meetings
1 hour 4 min.

Discover how to get the most from your meetings – turning them into productive avenues for communicating, connecting and accomplishing real work.  The course provides insight into how to effectively schedule, conduct and follow up on meetings with minimum time and maximum results.

Leading Productive One-on-One Meetings
30 min.

Lean how to set up and run effective one-on-one meetings.  This course explains how to establish a one-on-one meeting schedule and agenda, assign and review action items, and assess the results of the meeting and follow up on promises.  It also explains how to listen to employees’ needs effectively and when to offer training and development.

Managing High Performers 
17 min.

Learn innovative strategies for successfully managing, and retaining, your most exceptional employees.  This course familiarizes you with the mindset and motivations of high performers, so that you can use this knowledge to meet their expectations and provide them with the appropriate level of support and development.

Managing New Managers
21 min.

Discover how to support and inspire new leaders as they make the critical transition from individual contributor to manager.  This course shows how to identify the unique perspectives and challenges of your new managers, set the expectations for their transition, provide coaching and support and cultivate the right conditions to help them succeed.

Managing Someone Older Than You
38 min.

Learn how to manage older workers.  Find out how to build more effective communication and collaboration with older workers and create a harmonious and efficient multigenerational team.  He also explains how to overcome age bias (both towards and from older workers) and motivate older workers to be their best, sharing the wisdom of their years of experience can provide to enrich your team.

Managing Up
1 hour 3 min.

Learn how to work effectively with your manager, maximize your career, and achieve success in the workplace.  First, the course helps you determine the management style of your boss, then she outlines techniques for building a strong relationship as well as how to avoid mistakes.  The course also addresses the need to master office politics, how to navigate your workplace effectively, and how to boost your performance by maximizing your personal and positional power.

Succeeding in a New Role by Managing Up
21 min.

Learn how to succeed in a new role.  This course brings together advice from a diverse group of people (e.g. actor Ed Norton and Adam Grant, youngest tenured professor at Wharton). Get noticed by bringing together a fearless mindset with stellar productivity and networking skills.

Managing Your Manager
1 hour 31 min.

Learn how to manage your reputation and your rapport with your boss.  Discover how to understand your supervisor’s world, preferences and lingo; support your boss’s goals; be a help rather than a hindrance; and lead by offering solutions.  Plus, learn how to manage particularly difficult types of bosses, such as the boss who’s never available, the mean boss, or the boss who acts better than everyone else.

Managing Your Career as an Introvert
38 min.

Learn to move forward in your career as an introvert.Get career tips for networking, getting noticed and understanding your skills and abilities.

Business Affairs
Contact Information

Office of the Vice President for Student Affairs
306 Memorial Hall
Athens, GA 30602

Amanda Patterson
Associate Vice President

Marion Spearman
Director for Finance

Rebecca Sinclair
OVPSA/DOS Business Manager II

Kathryn Kay
Director of Talent Management

Brandie Pentecost
Associate Director for
HR Operations

Charisse Harper